Hi!
Sorry for the O.T!
I contacted my local dealer yesterday about tuning my car now when ABT are doing the tuningdays actie. Didn't think it would be any problems getting it done. But there i was very wrong.
First thing, the place in leusden where they do the tuning does not answer phone or e-mail from my dealer.
They stop working at 4 , and according to my dealer they are so buzy they don't have time to answer the phone even. B*llshit is what i call it.
Second. I would be without car for 4 days, 2-3 days for sending my ecu there and back, one day to do the tuning :s .
Who the h*ll can be without a car for 4 days!!!???
And if there's a actie from the 9th of april to the 19th of april i should be able to go in on the 19th and say that i want to have the tuning done, and then for the actieprice. If they dont have time then they have to do it another day.
All the talk about crisis in the oconomy and so on!! And then they don't make any effort to make the customer pleased. I was prepaired to spend the E 1199,- that the tuning would cost me instead of E 1490,- which i thought was abit to much. But now i won't spend a single cent.
And on top of that i got a stupid useless answer from pon when i told them about this.
"Regarding your email, we can report the following
We recommend you for your specific question concerning the ABT-tuning of your Volkswagen Golf to contact the Service Manager of an (your) Volkswagen-dealer. He is the first person with whom you can review your complaint.
If he thinks it is necessary he can directly contact the relevant department for direct information.
We trust you enough to have informed.
Yours sincerely,
Volkswagen Klantenservice"
That's not what i call klantenservice! Telling me to do exactly what i have allready done :S
I give up! No ABT tuning for my part! Unless i get the offer to do it for the actieprice and then at the dealer, not being without the car for 4 days.
Phew, hope i can sleep now